Fequently Asked Questions (FAQ) for Haunted Web.

FAQ 1: How Much does it cost and what are your hours?
Thursday and Sunday 7:00pm-10:00pm

Saturday and Friday 7:00pm-12:00 midnight

It costs:
4 Haunted Houses for only = $20.00
All 5 Haunted Houses for only = $25.00 .
Rip Passes $20.00 Add On.
No Group rates after October 21st
(Click Here)

We take Cash, Visa, and Mastercard at the ticket office or you can pre-purchase tickets at our Online box office.

Group Rate:(12 or more):
Tormented $18 Or Tormented & Dark Matter for $22
No Group rates after October 21st

Group rates can only be purchased online. No group rates will be available for purchase at the box office. No group rates will be available for purchase after Oct 21st.

Don't want to wait in line? Let any of our staff know that you want to purchase an R.I.P. Pass. This pass costs $20 and allows you to move to the front of the line at all Three Haunts! This pass is not available online.

FAQ 2: Why is the wait in line so long?
On the nights leading up to Halloween, expect a wait of 1 hour...more like 2 hours on Halloween. Now hold on! That's not bad. Otherwise, come early on busy nights (weekends & Halloween) or visit us early in the month when the lines are short and our actors are hungry for you. We are the best haunt in town so you should not be surprised at the crowds. The line should always be moving since we do not let your actors take breaks. Yah...we are mean that way but they love the abuse.

FAQ 3: Is it scary?
Only a person who is really scared will ask this question. Our answer will always be YES! We have done our best to make Hauntedweb of Horrors a scary place. We are "professional haunters" and are certain Hauntedweb of Horrors will be frightfully fun. You will want to go through again and again. If you leave entertained, we have done our job.

FAQ 4: Can the monsters (actors) touch me?
The theory is that if you don't touch them, they won't grab you. Bear in mind that this is a work in progress and doesn't always go according to plan! Of course, in the darker areas, something may accidentally bump into you but our cast members will not grab you. You may be grabbed by one of the members of your own group but not one of us.

FAQ 5: What if I touch an actor?
You are not allowed to touch any props or actors. However, our actors are trained to understand the difference between an accidental touch and an intentional touch. For example, if you're feeling your way through the dark and your hand touches an actor, this is an accident. The actor knows this, and he knows he is taking this risk. However, if you come to Hauntedweb of Horrors with the intent to prove what a tough guy you are by punching actors or destroying scenery or both, you will go to jail. That's an instance where actors will definitely touch you. Then a security guard will touch you, and then another security guard will touch you until finally you end up in the hands of a police officer. Last year 2 teenagers were detained and given citations after breaking our sets and pounching 2 actors. If they had been 18 they would have gone to jail.

FAQ 6: Is there a "Good Fairy" to accompany me?
Nope! If you are too afraid to continue, someone will have to carry you out. No refunds either, if that's your next question. Thank you for your donation.

FAQ 7: Do you know where the bathroom is?
Yes we do. Oh...you mean you have to "USE the bathroom" ? Good idea, wetting your pants in front of your friends IS embarrassing, isn't it? There are portable toilets available on site. Suggestion...don't drink alot. Maybe you should go to the bathroom BEFORE you get in line. If you leave the line for any reason you will have to go back to the end. 'Depends' brand diapers can be purchased on isle 8 of the Kroger next door..

FAQ 8: How long does it take to go through?
It varies. Some people run through as fast as they can while others stroll through like they are in the line at the DMV. On average it takes about 30 - 45 minutes to walk through all 5 haunted houses.

FAQ 9: Can I bring my kids?
You can bring all of the kids you want, but remember that we provide an EXTREMELY frightening adventure that may not be suited for those of an impressionable age. If any kids (or adults) in your group are too timid for it, they can wait for you outside. Therapy for traumatized kids after visiting Hauntedweb of Horrors is NOT included in the price of admission!

FAQ 10: Are you handicapped accessible?
Unfortunately no we are not ADA Compliant.

FAQ 11: Is photography allowed?
Heck no! The Undead don't like their picture taken... have you ever seen a zombie on the cover of The Inquirer? Actually the main reason is for the safety of you and our actors. The flash could temporarily blind our actors and could cause accidents. Also pausing to take pictures slows down the line behind you. Photos outside the haunt with the actors can be arranged on breaks.

FAQ 12: Is it scary?
Stop asking that question! I already answered in FAQ 2!

If you would like to submit a question, please feel free to do so at
Jdoty3@comcast.net. It might wind up on this list! We look
forward to seeing you at one of the scariest most innovative haunted attraction in Memphis, Tennessee.
Brought to you by - Hauntedweb.com.


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