Terms & Conditions
Disclaimer & Legal Responsibility

Haunted Web Scream Park reserves the right to refuse admission to anyone for any reason.

Our haunted attractions are intense theatrical experiences. You will encounter strobe lights, fog machines, animatronics, loud audio, uneven flooring, confined spaces, and various special effects. Conditions may be wet, dark, and physically demanding.

By entering Haunted Web Scream Park, you voluntarily assume all inherent risks, including the risk of personal injury or death. These risks include, but are not limited to, slipping, tripping, falling, emotional stress, seizures, and physical strain.

Do NOT enter if you:

  • Are pregnant
  • Have claustrophobia
  • Have heart, back, or neck conditions
  • Are prone to seizures
  • Require a cast, crutches, or medical brace
  • Have respiratory or other physical or mental conditions that may limit your ability to safely enjoy the attraction

By purchasing a ticket and entering, you irrevocably waive and release any claims against Haunted Web Scream Park, its parent company, affiliates, officers, directors, employees, agents, vendors, and property owners for any harm, injury, death, or loss that may occur.

You agree to indemnify and hold harmless Haunted Web Scream Park and all related entities from any claims or liabilities arising out of your presence at the event.

No Refund Policy

There are no refunds or exchanges – all sales are final.

Haunted Web Scream Park reserves the right to refuse admission to anyone.

Prices and operating schedule are subject to change without notice. All attractions are subject to temporary maintenance, safety or inclement weather shutdowns. In the event of an earthquake, fire, power outage, flood, terrorist attack, bomb threat, a violent stand up/heist, or any type of false alarm that causes Haunted Web Scream Park to shut down, Haunted Web Scream Park is not responsible for issuing a refund to ticket holders. These policies are not comprehensive, and are subject to change without notice.

Code of Conduct

Failure to follow these rules will result in removal without refund:

  • No physical contact with actors, staff, props, or other guests
  • No touching or damaging scenic elements
  • No smoking or vaping indoors (smoking is allowed only in designated areas)
  • No weapons, illegal drugs, alcohol, or intoxicated guests
  • No photography or video inside the haunted attractions
  • No external light sources including flashlights, phone lights, or glow items
  • No running, roughhousing, or disruptive behavior
  • No high heels or open-toed shoes; proper footwear is required
  • Remove all dangling jewelry before entering
  • Verbal or physical harassment of staff or other guests will result in immediate removal and possible law enforcement involvement

Enter at your own risk.

Age Requirements

Our attractions are not recommended for children under 12. Children under 16 must be accompanied by someone 21 years of age or older at all times.

Parents/Guardians are responsible at all times for supervision of minors.

Lost or Stolen Items

Haunted Web Scream Park is not responsible for lost, stolen, or damaged items. Do not bring valuables. Do not remove your phone or personal belongings during the attractions. Do not leave valuables in your car.

Photography & Video Consent

By entering Haunted Web Scream Park, you consent to being photographed, filmed, and recorded for any purpose, including marketing, promotion, security, or legal documentation.

All photography, video, and related media captured by Haunted Web Scream Park or its affiliates are the exclusive property of Haunted Web Scream Park and may be used without compensation in perpetuity.

Operational Policies

Prices and operating schedule are subject to change without notice. All attractions are subject to temporary maintenance, safety or inclement weather shutdowns. In the event of an earthquake, fire, power outage, flood, terrorist attack, bomb threat, a violent stand up/heist, or any type of false alarm that causes Haunted Web Scream Park to shut down, Haunted Web Scream Park is not responsible for issuing a refund to ticket holders. These Terms and Conditions are not comprehensive, and are subject to change without notice. The park may have numerous additional rules and procedures applicable to guests which, if not followed, may subject the guest to ejection without refund.All media, images, videos, and content of this website are an asset of Haunted Web Scream Park.

Email Marketing Communication

We may send promotional emails about upcoming events, special offers, and related services, subject to applicable law and your communication preferences. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Unsubscribing will not affect transactional communications related to your orders or purchases.

Haunted ringmaster in velvet coat and top hat
Plan Your Visit Location Map
HAUNTED WEB SCREAM PARK
2665 South Perkins, Memphis TN 38118
Parking is Free & On-Site